Terms & Conditions

1. Bookings and Payments

• Booking Confirmation: To secure your event date, a non-refundable deposit of 30% of the total package price is required. The specific due date will be provided with your booking confirmation, typically within 4–7 days. For any booking made less than 30 days before the event, full payment is required at the time of booking.

• Final Payment: The remaining balance of the total package price is due no later than 30 days prior to your event date.

• Payment Methods: SpinSnap 360 accepts payments via Wix Payments, debit/credit card, or cash.

• Late Payment: If the final payment is not received by the 30-day deadline, your reservation may be canceled. All prior payments, including the non-refundable deposit, will be forfeited. 

2. Cancellations and Refunds

• Non-Refundable Deposit: The 30% deposit is non-refundable under any circumstances.

• Cancellation 30+ Days Out: If you cancel your event more than 30 days before the event date, you will receive a full refund of any payments made that are in excess of the 30% non-refundable deposit.

• Cancellation Less than 30 Days Out: If you cancel your event less than 30 days before the event date, you will forfeit all payments. No refunds will be issued. This includes the full payment for bookings made within the 30-day window.

• Failure to Pay: Should the final payment not be received by the 30-day deadline and your reservation is canceled, all payments made will be forfeited.

• Company Cancellation: In the unlikely event that SpinSnap 360 must cancel its services due to unforeseen circumstances (e.g., major equipment failure or operator illness), you will receive a full refund of all payments, including the deposit. SpinSnap 360 is not responsible for any consequential damages or costs incurred.

3. Event Requirements

Clients are responsible for providing a level, secure area with access to electricity (if required) and adequate space for setup and operation of the 360° photo booth.
Any delay caused by venue restrictions, power limitations, or environmental conditions outside our control may reduce active booth time without refund.

4. Liability and Equipment

SpinSnap 360 takes all reasonable measures to ensure the safe setup and operation of our equipment.
Clients agree to be responsible for any intentional damage or misuse caused by guests during the event.
We are not liable for any injuries or property damage resulting from unsafe guest behavior or venue conditions.

5. Use of Photos and Videos

By booking our services, the client grants SpinSnap 360 permission to capture and use event footage for promotional purposes (website, social media, or marketing) unless otherwise requested in writing before the event.
All event media will be shared securely via QR code, email, or direct link.

6. Weather and Outdoor Events

For outdoor setups, clients must provide suitable cover (tent or canopy) in case of rain or high winds.
If weather conditions prevent safe operation, SpinSnap 360 reserves the right to pause or discontinue service for safety reasons without refund.

7. Technical Issues

While we take great care to ensure smooth operation, technical malfunctions or power interruptions may occasionally occur.
In such cases, we will make every effort to resolve issues promptly. If the booth becomes inoperable for more than 30 minutes, a partial refund or event credit may be offered at our discretion.

8. Governing Law

These Terms and Conditions are governed by the laws of the State of Florida. Any disputes arising from our services shall be handled in Duval County, Florida.